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Tag: Vodafone Ghana

  • Vodafone Ghana officially transitions to Telecel

    Vodafone Ghana officially transitions to Telecel

    In a significant development within the telecommunications sector, Vodafone Ghana has officially transitioned to Telecel Ghana, marking a strategic move to expand economic access to communication services across the country.

    Telecel Ghana has now assumed control over various operations previously managed by Vodafone, including fixed telephone lines, internet services, voice and data services, as well as cash transfer and other business services.

    This transition follows the acquisition of a 70 per cent majority stake in Vodafone Ghana by Telecel Group.

    During the official rebranding ceremony, the CEO of Telecel Ghana, Patricia Obo-Nai, emphasized the commitment to innovation and digital inclusion on the newly unveiled Telecel network.

    Mrs Obo-Nai assured customers of a transformative experience on the Telecel platform, promising enhanced service delivery and a focus on mobile financial solutions.

    Reflecting on the transition process, Obo-Nai highlighted the one year of preparation following the strategic acquisition of Vodafone Ghana shares by Telecel Group.

    She noted the deliberate approach taken to unveil the Telecel brand starting with internal stakeholders and progressing to key external partners and customers, culminating in a public launch event at Labadi Beach Hotel.

    Telecel Ghana’s rebranding efforts include the introduction of the Telecel Play app, aimed at delivering a range of digital innovations and mobile financial services to customers.

    Mrs Obo-Nai emphasized the company’s presence in all 16 regions of Ghana, with plans to engage and showcase the new Telecel brand offerings to a wider audience in the coming days.

    With the unveiling of Telecel Ghana, customers, partners, and stakeholders can expect a new era of communication services characterized by enhanced digital experiences and a customer-centric approach.

    “So, in February 2023, Vodafone Ghana ended its work in Ghana. So, we signed a deal with Telecel Group to take over the 70% shares of Vodafone Group in Ghana Telecom. It has been one year of transition. And so, from yesterday, we ended the relationship with the Vodafone brand and we unveiled the Telecel brand. We started with our employees in the morning at the conference centre, so they will see it first.

    “We have announced our brand promise that they are going to see an experience that is very different in our network, in the way we deliver service to our customers, and also, importantly, the mobile financial services.

    “There will be a lot of digital innovations that will come up. And so, we announced our app called Telecel Play which everybody should download. And over the period, you begin to see the changes that will happen, especially in the financial services. So we are available in all 60 regions, and we’ll move to the regions to show everybody what the new Telecel brand has to offer.”

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  • Vodafone is now Telecel

    Vodafone is now Telecel

    Telecel Ghana is the new name that Vodafone Ghana has alluded to.

    This was disclosed in a post on social media.

    This occurs one year after Telecel’s acquisition of Vodafone Ghana was authorised by the National Communication Authority.

    According to Joe Anokye, the Director-General (DG) of NCA, Telecel has become the majority shareholder as of 2023. The GoG, via the State Interests and Governance Authority (SIGA), is also a minority shareholder, holding 30% of the company.

    For at least a year, Telecel Ghana has been conducting business under the Vodafone brand.

    The anticipated rebranding of Vodafone as Telecel would occur concurrently with the declaration of Significant Market Power (SMP) by MTN Ghana, the industry leader in the market. This is a component of the steps taken to provide industry participants with a more effective level playing field.

    The smaller mobile network operators (MNOs) have benefited asymmetrically from GH¢86.6 million in savings over the past two years as a result of MTN Ghana’s designation as an SMP.

    The SMP was created, among many other purposes, to level the playing field, limit the company’s capacity to control its profit margin, manipulate tariffs, and perhaps erect obstacles in the way of potential new competitors or smaller market players.

    Currently, Vodafone Ghana holds a market share of roughly 18% in mobile phone usage. It is anticipated that Telecel’s presence will lead to an increase in the company’s market share.